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7 steps to set up your I.T. department

Information technology both as a practice and an organizational unit in any business should be planned right form the start.
By JC Medina |

Information technology both as a practice and an organizational unit in any business should be planned right form the start.

After several years  of struggling to make ends meet, do you now find yourself in this happy situation: your business has expanded to comfortable revenue levels, your staff expanded to about 50 people, and you are now able to plan aggressively for growth?

Well, now is the time to take your business to the next level. As your organization matures, you will need to establish strategic units that will work together to help you achieve your business goals.

From a dedicated HR and admin department to facilitate payroll and employee relations to a sale team that directly generates revenues for your organization, there is also a need to look into a unit that’s often credited with accelerated levels of business growth – the IT department.



In building one’s first IT department, not only one does the business manager align the overall corporate goals; a company’s IT ensures that all technology services rendered to its employees are delivered in a relevant and timely fashion. As a service-driven unit, the IT department gives employees the means to communicate using various tools and the information that key personnel need to come up with quality decision-making. Here are 7 tips to help you form your IT department.


1. Answer this fundamental question: What is I.T. for you?

By this time, you already have clear ideas about how your company works and more importantly, you have established the foundation for the corporate culture that you want. At this point, you likewise have felt the need for an efficient IT system. You would need to ask yourself this question now: what is my company’s approach to IT?


The IT department is often seen as the unit that provides for all the computing (hardware and software) requirements for an organization. However, the IT department could do more than that.

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The bigger idea is to strategically harness technology to make employees smarter and more productive, which hopefully would give you an edge over the competition.

 


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