Becoming a retailer is one of the easiest ways to become an entrepreneur. Usually this means reselling products you bought abroad that is not readily available here for a profit. The Department of Trade and Industry (DTI) tells businesses and particularly the overseas Filipinos to transact only with freight forwarders accredited with the Philippine Shippers’ Bureau (PSB) to avoid trouble when shipping packages.
“Accredited freight forwarders can be trusted because they follow government standards that guarantee their capability to provide reliable service to their clients,” DTI Undersecretary for Consumer Welfare and Business Regulation Group (CWBRG) Zenaida Cuison-Maglaya emphasized.
As of March 2013, there are 632 PSB-accredited freight forwarding companies: 422 are Non-Vessel Common Carrier (NVOCC); 590 are International Freight Forwarder (IFF); and, 157 are Domestic Freight Forwarder (DFF).
According to Atty. Victorio Mario A. Dimagiba, PSB Director-in-Charge, non-delivery of balikbayan boxes usually occurs when foreign consolidators/ principal sea freight forwarders do not remit a portion of their collected charges to their accredited local sea freight forwarders to prompt the release and delivery of balikbayan boxes.
DTI-PSB records show that most incidents of undelivered balikbayan boxes involved freight forwarding companies without PSB accreditation. Atty. Dimagiba urges the public to file a complaint on the non-delivery, loss or pilferage of balikbayan boxes to DTI-PSB through email address firstname.lastname@example.org or through a call at DTI Direct (02) 751.3330.
For more information on the lists of accredited freight forwarding companies and those companies with complaints against them, click here.