The Call Center Academy (CCA) was established in 2001 to address the pressing need of providing employment opportunities for the call center and business process outsourcing (BPO) industry. CCA initially started as a training institution, offering public classes on call center training programs and catering to aspiring call center agents fresh graduates and career shifters.
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- Trade name & Logo- Site approval- Trainings & Seminar- Procurement Program- Opening Assistance- Operations Manual on Loan- Research & Development