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Run & Grow

It's Time for Women to Stop Apologizing So Much

Save your 'sorries' for a rainy day

Over the years, I've heard dozens of young people -- especially women -- apologizing profusely in the workplace, even when they've done nothing wrong. This tendency to apologize is dangerous; it affects the way young professionals feel about themselves, and it can even ...

by Nicollete Amarillas  | July 20, 2018 02:00:00
Startup Tips

3 reasons why apologizing hurts your business

When things go wrong in your business, should you apologize? Here are three good reasons why you should refrain from doing so.

Apologizing is something customer service people learn during training. For all we know, it’s a proven psychological tactic, proven through years of studies with mice. But businesses seem to apologize a lot. Too much. Customer service agents apologize if we’re unhappy about anything ...

by Gene Marks  | March 18, 2015 12:00:00