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News and Events

Rise of the Robo-Manager: How Accenture is Reinventing BPO Jobs Amid Automation

The country's largest outsourcing firm by revenue is training people to work with robotic process automation

Accenture executives at the launch of Accenture Intelligent Operations Trailer. From left: Benedict Hernandez, managing director and Accenture Operations lead in the Philippines; Manish Sharma, group operating officer of Accenture Operations; and Louise Sabariaga, managing director, marketing and communications of Accenture in ...

by Lorenzo Kyle Subido  | July 02, 2018 04:00:00
News and Events

Can Artificial Intelligence Turn Pedicab Drivers and Market Vendors into Call Center Agents?

DTI and DICT are partnering with Diosdado Banatao’s startup to help BPOs cope with automation threat

(From left) George Yang, Diosdado Banatao, DTI Secretary Ramon Lopez and DICT Secretary Eliseo Rio during the press conference announcing the DTI and DICT's partnership with AI ProsThe Department of Trade and Industry (DTI) and the Department of Information and Communications Technology ...

by Roel Landingin  | May 23, 2018 06:00:00
Business Ideas

Only 26 Years Old, This Filipina Built an $8-M Startup That Uses AI to Hire and Retain Talent

Rumarocket uses machine learning to help companies manage HR operations

Among Rumarocket's many accolades is winning the regional competition of Seedstars World in 2014, when CEO Kathleen Yu (second from right) was only 23 years oldLike many successful businesses today, Kathleen Yu’s startup started with rejection.The idea behind Rumarocket, the 26-year-old’s business ...

by Lorenzo Kyle Subido  | May 17, 2018 09:00:00
News and Events

5 Ways Artificial Intelligence Is Already Influencing Your Daily Life and You Don't Even Know It

The future is already here

For many of us, the very mention of artificial intelligence (AI) conjures up futuristic notions of Skynet and the malevolent robots that rose up to destroy humankind in theTerminator film series.In reality, however, artificial intelligence is already here and it's not out to ...

by Michael McQueen  | May 10, 2018 06:00:00
News and Events

Successful Exit: AI Messaging Startup Sold to Paper and Agri Group Just a Year After Launch

Chatbot PH is now part of the Sterling Paper Group of Companies

(From L-R) SPGC President Gerry Lim Bon Hiong, SPGC CEO and Chairman of the Board Henry Lim Bon Liong, Chatbot PH Co-Founder and CEO Ron Baetiong, and Chatbot PH Co-Founder Stephen KuJust a little over a year after its launch in the ...

by Pauline Macaraeg  | April 05, 2018 09:00:00
News and Events

Soon, Chatbots will Process Pinoys’ Application for Loans, Insurance and Credit Cards

Financial supermarket website eCompareMo is also developing its own credit scoring system

eCompareMo, a Philippine-based financial comparison platform, will soon launch a chatbot that will be able to process applications for loans, insurance and credit cards on its website.In its first Finovation forum held last March 15, the company demonstrated its new chatbot technology ...

by Lorenzo Kyle Subido  | March 28, 2018 09:00:00
Run & Grow

Is Artificial Intelligence Replacing Your Intelligence?

Three ways to stave off collective stupidity

We should be afraid of collective stupidity. What I am referring to is millions of people displaying a lack of intelligence, particularly in areas where humans have made intelligence breakthroughs in the past.Think of common school subjects like reading, writing and arithmetic. We ...

by Matthew Baker  | March 25, 2018 02:00:00
Business Ideas

PH Startup Uses AI to Help Businesses Communicate with Customers Better and Faster

Chatbot PH trains and maintains bots for clients in a way that works for their specific needs

For any company, customer service is an area that requires serious attention. Historically, many businesses have suffered because of nasty customer reviews and/or poor staff performance.Now imagine a situation where business owners and their staff don’t have to reply to all of ...

by Pauline Macaraeg  | February 21, 2018 09:00:00
Run & Grow

Here Is a Strategy For Making Yourself Irreplaceable Before AI Learns to do Your Job

The best way to avoid losing your job to a robot is learn how to do your job working with one

The robots are coming! They're not coming to destroy us, they will take some jobs -- and if it's your job, that's nearly as frightening.We're no strangers to seeing jobs replaced by automation. Despite various claims that we're losing trade jobs to China and ...

by Sam McRoberts  | November 21, 2017 08:00:00
News and Events

What Household Chores Would Filipinos Love to Assign to Robots?

Despite fears that robots could take away jobs, Filipinos still welcome their help to ease tedious work

Almost two-thirds of Filipinos believe robots would eventually take their jobs away from them, according to the results of a new survey by YouGov, an online international market research and data analytics firm based in UK.Still, Filipinos are “cautiously optimistic” about the ...

by Pauline Macaraeg  | November 04, 2017 10:00:00
Run & Grow

The iPhone of Drones Is Being Built by This Teenager

With the millions he's raised, his flagship product might become one of the most game-changing drones in the air

His drone, he believes, will be revolutionary. It will come equipped with artificial intelligence so it can recognize faces and objects and pick them out in a crowd; it will help police departments find lost children, ranchers monitor their herds, cities inspect buildings. If all goes ...

by Jesse Hyde  | September 21, 2017 06:00:00
Startup Tips

What Banks Need to do to Survive in Today’s Digital and Cloud Environment

The financial industry may need to start using artificial intelligence

Today’s established banks are already facing challenges and disruption. New competition in the form of on-the-cloud startups and fintechs are gaining the attention of potential clients and funders. Moody’s Investor Service already estimates that these groups are already 4,000-strong worldwide and that ...

by Nicai de Guzman  | September 12, 2017 10:00:00
News and Events

Sy and Banatao-Backed AI Startup Ready to Roll Out Technology That Could Attract High-Value BPO Work to PH

Pioneer technopreneur says the solution has potential to triple projected call center revenues

An AI startup supported by technology entrepreneur Diosdado “Dado” Banatao and Henry “Big Boy” Sy Jr., son of the Philippines’ richest person, is getting ready to roll out its technology with the potential to help local business process outsourcing (BPO) service providers ...

by Roel Landingin  | August 22, 2017 03:00:00
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