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News and Events

Honest BPI Clients Return Money Incorrectly Credited to Them

Bank officer also answers most frequently asked questions about banking glitch

Though a lot of the social media posts triggered by the computer glitch at the Bank of Philippine Islands (BPI) were complaints about lower than expected deposit balances, there were also some that reported unexplained higher balances.When asked about reports that some ...

by Entrepreneur Staff  | June 08, 2017 01:00:00
News and Events

BPI Deactivates Electronic Banking Channels Again After Brief Restoration

Bank branches nationwide will be open until 7:30 p.m. today to serve clients

UPDATE:  The Bank of the Philippine Islands issued an advisory 9 p.m. Thursday night. It said that clients may now access the bank's electronic channels (ATMs, internet banking, and mobile banking). It also advised clients to expect traffic-related difficulties in accessing online ...

by Lorenzo Kyle Subido  | June 08, 2017 11:00:00
News and Events

BPI Blames ‘System Error’ for Double-Posted Transactions, Assures No Money Lost

Ayala Group-owned bank promises to restore online and electronic services within the day

UPDATE: In an advisory released at about 4 p.m., BPI announced that its branches nationwide will be open until 7:30 pm today to assist customers. However, access to electronic channels such as ATMs and online banking is still unavailable pending the resolution of the bank’s ...

by Entrepreneur Staff  | June 07, 2017 02:00:00
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