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News and Events

Are Call Center and BPO Jobs Available for New College Graduates Crashing?

Latest data from JobStreet Philippines seem to indicate worrisome trend

Thanks to the rise of the business process outsourcing (BPO) industry, particularly call centers, the prospects of getting a job for those who just got their newly minted college diplomas have just gotten better and better in the last decade or so. ...

by Elyssa Christine Lopez  | April 19, 2018 02:00:00
Business Ideas

The advantages of e-procurement versus traditional procurement

From the government to private hospitals, e-procurement is becoming a frequent option

 Procurement is one of the most important business processes for numerous organizations, whether large enterprises or small and medium-sized companies. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision. Here, ...

by Entrepreneur Staff  | September 22, 2016 12:00:00
Business Ideas

Is outsourcing good for your company?

There are at least 5 issues that point out the disadvantages and benefits

 Outsourcing has emerged as a typical strategy used by companies these days to keep their business operations efficient at the least possible cost they can manage.Outsourcing refers to the process of assigning certain business operations to separate business process management (BPM) firms ...

by Entrepreneur Staff  | September 07, 2016 07:00:00
Run & Grow

Boom Cities (Part 2): The role model, Naga City

From a city grappled with low business confidence in the 80s, Naga has surged as the most competitive component city nationwide in 2015.

Here's the first of the 3-part series on boom cities: Boom cities (Part 1): The crowd pleaser, Iloilo CityNaga City was not always the poster child for well-behaved business. In the 1980s, the city grappled with low business confidence and climbing unemployment ...

by Victoria Vizcarra  | May 14, 2016 07:00:00
Business Ideas

Warming Up: Be the CEO of your own BPO company

A co-founder of a locally based global outsourcing business shares what he thinks are the most important factors that entrepreneurs must have before putting up a BPO business.

In 2009, Bryce Maddock co-founded TaskUs Philippines, a call center business based in Cavite. At the onset, the business was a mere virtual personal assistant team consisting of just five employees. The business process outsourcing (BPO) firm aggressively expanded after just a ...

by James Humarang  | April 22, 2015 08:00:00