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News and Events

Meet 10 Startups Seeking Partnerships with the BPO Industry

Business process outsourcing doesn't just create jobs but also opens doors for innovative entrepreneurs

Officials from the the Information Technology and Business Processing Association of the Philippines and the Department of Information and Communications Technology pose with representatives of the startups that made it to the Takeoff pitching event Takeoff, a startup pitching event held by the Information Technology ...

by Lorenzo Kyle Subido  | September 05, 2018 09:00:00
Startup Tips

From Broadcaster to BPO Stalwart: How This Pinay Shifted Careers and Established Her Name in a New Industry

Catherine Salceda-Ileto found a way to merge her love for relationship-building and communications

There’s an old-school belief that once you’ve gotten into a good company, it’s a must to do everything to stay in it since in theory, you’ve already got it made. The truth is that success doesn't happen to those who stick to their ...

by Charlene J. Owen of  | July 20, 2018 12:00:00
News and Events

Rise of the Robo-Manager: How Accenture is Reinventing BPO Jobs Amid Automation

The country's largest outsourcing firm by revenue is training people to work with robotic process automation

Accenture executives at the launch of Accenture Intelligent Operations Trailer. From left: Benedict Hernandez, managing director and Accenture Operations lead in the Philippines; Manish Sharma, group operating officer of Accenture Operations; and Louise Sabariaga, managing director, marketing and communications of Accenture in ...

by Lorenzo Kyle Subido  | July 02, 2018 04:00:00
News and Events

BPOs Open Up to PH Startups as Potential Service Providers and Partners

Outsourcing industry group holds first-ever pitching event for tech entrepreneurs

Startups pitched their products and services to top executives and key players at the first Takeoff event of the Information Technology and Business Process Association of the Philippines (IBPAP)The Information Technology and Business Process Association of the Philippines (IBPAP), which counts as ...

by Lorenzo Kyle Subido  | March 06, 2018 09:00:00
News and Events

Will Jobs in IT and Call Centers Really Be Affected by Artificial Intelligence?

By 2022, an estimated 40,000 workers doing simple tasks will lose their jobs

Because of technological innovations such as artificial intelligence, industries are finding ways to adapt. The Information Technology and Business Process Management (IT-BPM) sectors in the Philippines are definitely aware of the repercussions of the rise of automation and bots.This is the reason ...

by Nicai de Guzman  | October 09, 2017 11:00:00
News and Events

Kick start your day, June 28: PH BPO industry to benefit from Brexit

Plus, foreign business groups laud Duterte's 10-point economic plan.

Brexit’s impact on PHBusinessmen in the Philippines are still positive about Brexit, or the British exit from the European Union (EU), which the British voters decided on in a referendum on June 23.David Leechiu, CEO and founder of Leechiu Property Consultants, says ...

by Entrepreneur Staff  | June 28, 2016 10:00:00
Run & Grow

How my wife and I met, fell in love, and started a tech firm

The American husband shares not only their love story, but how their ‘love child,’ Sprout, is revolutionizing HR and payroll services in PH.

For someone who finished with an Environmental Science degree, life’s plans for me have been different from what I had thought, but it has been a crazy ride: With a backpack and an adventurous spirit in tow, I never thought a trip ...

by Patrick Gentry as told to Elyssa Christine Lopez  | May 22, 2016 05:00:00
Run & Grow

Boom Cities (Part 2): The role model, Naga City

From a city grappled with low business confidence in the 80s, Naga has surged as the most competitive component city nationwide in 2015.

Here's the first of the 3-part series on boom cities: Boom cities (Part 1): The crowd pleaser, Iloilo CityNaga City was not always the poster child for well-behaved business. In the 1980s, the city grappled with low business confidence and climbing unemployment ...

by Victoria Vizcarra  | May 14, 2016 07:00:00
Run & Grow

Boom cities (Part 1): The crowd pleaser, Iloilo City identifies 3 emerging business hubs, which, as gateways to their respective regions, open doors to new opportunities. This is the first story of a 3-part series.

The Philippines’ population is set to rise to 104 million by of 2016, a two million increase from 2015. These new Filipinos will join more than 50% of individuals who, the United Nations projects, are currently settled in urban areas in the ...

by Victoria Vizcarra  | May 13, 2016 07:00:00
News and Events

Kick start your day, May 5: Duterte retains lead in latest polls

The Davao City Mayor maintained his lead amid the bank controversy hounding his campaign in the last week.

Less than a week before the elections, Davao City Mayor Rodrigo Duterte retained his lead in the latest Pulse Asia survey, amid the controversy on his bank accounts.The ABS-CBN poll released on Wednesday, May 4, saw Duterte with a 33% rating, followed ...

by Entrepreneur Staff  | May 05, 2016 08:00:00
News and Events

Kick start your day, May 3: PH’s ICT growth hangs in balance

Over the past two presidential elections, PH’s ICT spending experience differing fates, IDC notes. Plus, the central bank and anti-money laundering council say they didn’t leak Duterte’s account.

Hanging in the balanceThe country's information and communications technology once again hangs in the balance, global market intelligence firm IDC said on Monday, May 2.“Over the past two presidential elections, we have seen the country's ICT spending experience differing fates,” IDC noted.In ...

by Entrepreneur Staff  | May 03, 2016 08:00:00
News and Events

Kick start your day, April 28: How Duterte’s lead links to PH peso's fall in April

(UPDATED) Plus, a new BPO will rise in Cebu, and what happens when a young adult’s phone is stolen or lost.

Market jitters as Duterte extends leadsPresidential candidate and Davao City Mayor Rodrigo “Rody” Duterte’s inflammatory remarks recently, particularly his rape joke, made the market jitter, resulting in the peso’s slump in April, Bloomberg reported on Wednesday, April 27.The peso dropped 1.6% in ...

by Entrepreneur Staff  | April 28, 2016 08:00:00
News and Events

Kick start your day, March 31: What do Filipinos want by 2040?

Plus, ADB forecasts for PH growth in 2016; a new airline flies to Batanes; Cebu Pacific adds flights; 10 'new wave cities' named for 2016.

PH economy to grow 6% in 2016The Philippine economy will see continuous economic growth in the next two years, a new report from the Asian Development Bank (ADB) revealed.According to the Asian Development Outlook (ADO) 2016, the Philippines will enjoy a 6% ...

by Entrepreneur Staff  | March 31, 2016 08:00:00