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Run & Grow

Here's Why You Should Stop Being Nice to Your Clients

Skip over the niceties and work on giving your clients what they really want

Are you super nice to your prospects? If so, then stop that immediately.The problem with how most people approach their market is that they are super caring, well-meaning, and kind. When what they should be is fantastic marketers instead.Most businesses start their ...

by Kim Walsh Phillips  | December 06, 2018 06:00:00
Run & Grow

6 Tips on How to Work with High-Profile Clients

Preparation is the key to success when working with high-profile clients

I have the privilege of working with high-profile clients on a regular basis. Their expectations tend to be very different from other groups and understanding their needs will help you succeed.Preparation is the key to success when working with high-profile clients. I ...

by James Harris  | January 15, 2018 06:00:00
Run & Grow

5 Warning Signs a Client Will Be Bad for Business

Some of your clients may actually be killing your business

When you have a business, satisfied clients are essential to your continuous success. Knowing your ideal client and their particular needs is critical to your success. However, pursuing non-ideal ones can kill your business. It pays to be picky about which clients you ...

by Heather Markel  | October 24, 2017 02:00:00
Run & Grow

Talk to Your Clients About Money Like You Talk to Your Kids About Sex

Both topics deserve more than a one-time conversation

Marketing and advertising communicators are in a creative business, and the "business" side of what we do is often hard to talk about -- especially when it comes to money.Maybe if agencies took a nontraditional approach in talking to our clients about money, we'd ...

by Dodie Martz  | August 15, 2017 08:00:00
Run & Grow

5 Dumb Things Freelancers Say to Clients (and What to Say Instead)

If you don't have anything nice to say you won't succeed at this

As a freelancer or any other sort of frontline entrepreneur, success and growth are directly linked to the quality of service you provide, but also how you approach, and respond to clients. There’s no hiding behind a line manager. If you say the ...

by Graeme Keeton  | May 06, 2017 08:00:00
Run & Grow

What to Do When a Client Breaks Up With You

These days, customer relationships have the life span of a Hollywood marriage

“You probably saw this coming,” she said.“Not really,” I said.While I often have a sixth sense and can feel when something isn't right in my relationship with one of my clients, it still takes me by surprise when I eventually get the ...

by Marco Greenberg  | May 01, 2017 06:00:00
Startup Tips

6 signs it’s time to fire a client

Sometimes, it’s not you, it’s them.

Client relationships are tricky, especially when you are an entrepreneur. There is no one set of strategies that will help you get along with every client you have, and because each client translates to more revenue for your business, it is tempting ...

by Jason Demers  | July 14, 2016 07:00:00
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