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Run & Grow

Dreading an Upcoming 'Difficult' Conversation? Here Are 10 Tips That Can Help

Asking questions up-front and then really listening to the answers can prevent a whole lot of grief later

When I conducted research for my book, Overcoming Fake Talk, I was interested to discover why so many people were afraid to talk about certain topics -- what I call undiscussables. Undiscussables include anything that we think and feel but choose not to share. ...

by John Stoker  | May 07, 2018 06:00:00
Run & Grow

3 Conversation Starters to Convert Prospects Into Customers

To start a sales relationship off right, offer value out of the gate and understand a prospect's challenges

Your first conversation with a prospect is one of the most important parts of the entire selling process. If you nail this conversation, you’re likely to set up a meeting, which can turn into a closed deal. Unfortunately, most salespeople have no idea ...

by Marc Wayshak  | February 14, 2017 12:00:00
Startup Tips

In tough conversations, do this

Do it before the rumor bonfire has scorched your relationships.

Q. I need to close my company and file for bankruptcy soon. We’re still finishing up a few projects, so when should I tell my team? And my clients? A. Sorry you are going through this, but as you know, now is not ...

by Gael O'Brien  | July 03, 2016 03:00:00
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