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Run & Grow

Why These Founders Train Their Employees to Quit

They started a BPO company that, with one client, is outperforming call centers in India and the PH

Craig Handley and Tony Ricciardi started a company that speaks their customers’ language—literally.Their business, ListenTrust, is a bilingual, live-agent, English-Spanish sales and customer service company. When consumers need help in English or Spanish, there’s a good chance a ListenTrust agent answers the phone ...

by The Oracles  | August 08, 2017 02:00:00