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Startup Tips

8 considerations when choosing a business partner

Like a marriage that starts off all hearts and dreams, a partnership can quickly turn into heartbreak if you’re not careful enough.

As a serial entrepreneur, I have had my share of good and bad business partners. One experience in particular started out pretty good because this person had lots of industry knowledge and connections. We could walk into any account and the prospect ...

by Pamela Wasley  | May 24, 2016 08:00:00
Business Ideas

How to deal with customer complaints

These tactics can help you weather an irate consumer and yield a positive resolution to the problem.

One of the scariest things a business owner faces is taking a call from an angry customer. As a culture that is averse to social embarrassment , it is often hard for Filipinos to face these kind of transactions. Thus, some choose ...

May 30, 2013 01:00:00
Startup Tips

Cost vs. Productivity

Financial expert Henry Ong explains.

Q: I just came back from the States, to help run the family business (a furniture-making company based in Pampanga). I noticed that some of our old-time supervisors have salaries that are above industry standards, and honestly, I feel that they are ...

by Henry Ong  | January 12, 2012 02:00:00