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What are the causes of conflict between a franchisor and a franchisee?

The six issues that may cause conflict between a franchisor and a franchisee

In this edition of Ask the Expert, Armando Bartolome enumerates the tricky issues that may cause conflict between a franchisor and franchisee and explains each of these six issues. Find out what they are here.  Q:        What are the usual issues that ...

by Armando "Butz" O. Bartolome  | November 05, 2012 10:00:00
Business Ideas

3 tips for first-rate customer service

Hotel director of a luxury liner details what it takes to satisfy demanding guests.

Norman Rafelson had been managing one of the world’s top luxury hotels for 30 years until he decided to jump ship, joining Silversea Cruises as hotel director of Silver Spirit. But whether it’s a posh hotel or cruise line, a manager catering ...

by Bernadette Reyes  | July 10, 2012 02:00:00

Franchising a service

Service can be a franchising opportunity.

Many don’t realize it, but a car dealership is also a franchised business. It’s a type of business format franchising; in this case, the carmaker gives the dealer or distributor the right to use or sell its products, services and trademark and ...

December 08, 2011 06:00:00